HOW ARE "YURNS" MADE?
OUR ARTISTIC PROCESS
All YURN designs are novel works created by the husband/wife art team, Rob & Jamaica of MorzArt.
Custom works are completely hand-built from clay, creating an original work of art for your loved one.
With production pieces, our hands-on, slip cast process produces artisan quality sculptures that will vary slightly from piece to piece. In other words, no two will ever be exactly alike, giving you an heirloom-quality, unique work of art to honor the spirit that lies within.
WHAT YOU CAN EXPECT
OUR PEACE OF MIND POLICY
Your family is surely going through a challenging time, and we want your peace of mind that this artistic memorial is perfect for your loved one.
We are dedicated to producing the best quality product for you in the estimated time frame. We start with simple dirt and finish with a completely unique piece of memorial art.
The nature of clay sculpture demands that each one is individually and diligently created. It is our promise to you, that each and every piece will receive the care and attention it deserves.
Your satisfaction is extremely important to us. We do our very best to openly communicate, and keep you informed of our process.
What you can expect from us:
Should you choose to personalize, we will work with you to design and will submit proofs of your chosen engraving(s) for approval.
We will invest hours of time, patience and loving care into your loved ones memorial sculpture.
Prior to kiln-fire of the ceramic, we will email you photos of the clay piece for you to see.
Upon completion, we will send you final photos for your approval prior to shipping.
We will gladly work with you to resolve any issues involving defective or damaged pieces. We really do care! Please contact us if you have any problems with your order.
Request a cancellation within: 24 hours of purchase
To exchange damaged item, contact us within: 3 days of delivery
We package our products ourselves to ensure their safety and protection during shipping.
Due to the highly personalized nature of our artistic products, custom and engraved items are non-refundable.