OUR WORKSHOP FLOW
STATUS OF YOUR ORDER
& SHIPPING INFO
ORDER OF PRODUCTION
Approve Engraving & Details
Sculpt Clay Piece
Dry Clay & Send Pictures
Pictures of Completed Piece
Depending upon our inventory or schedule, standard production of your product (with engraving) will likely take 4-6 weeks to create.
Custom orders are given their estimated time frame to complete. Typically 8 to 12 weeks.
Free Ground USPS shipping is included and typically takes 5-6 days domestically. Please let us know if you need to upgrade your shipping service.
Feel free to contact us for estimated delivery date.
International Orders - Outside USA:
Please contact us first. Sent via USPS to country of receipt. All duties and taxes for international shipments are the responsibility of the customer. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered.
We are experiencing a high volume of production. Dates of completion are estimations.
Thank you for your patience and understanding as we give love and care to each creation.
RUSH orders take priority.
----- RUSH PRODUCTION ----
We understand that funeral plans can be time sensitive. If you are needing your order for a scheduled event, we do offer RUSH production for an additional $125 fee. RUSH orders are expedited in production in 6-8 days. Fastest USPS domestic shipping (1-2 days) can be added. Please call or contact us if you are needing RUSH services. * RUSH Production terms do not apply to custom works.