OUR WORKSHOP FLOW
STATUS OF YOUR ORDER
ORDER OF PRODUCTION
Approve Engraving & Details
Sculpt Clay Piece
Dry Clay & Send Pictures
Pictures of Completed Piece
Depending upon our inventory or schedule, standard production of your product (with engraving) will likely take 3-4 weeks to create.
Custom orders are given their estimated time frame to complete. Typically 4-6 weeks.
Free Ground USPS shipping is included and typically takes 5-6 days domestically. Please let us know if you need to upgrade your shipping service.
See below regarding RUSH production and expedited shipping.
Feel free to contact us for estimated delivery date.
International Orders - Outside USA:
Please contact us first. Sent via USPS to country of receipt. All duties and taxes for international shipments are the responsibility of the customer. The receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered.
We are experiencing a high volume of production. Thank you for your patience and understanding as we give love and care to each creation.
RUSH orders take priority.
We understand that funeral plans can be time sensitive. If you are needing your order for a scheduled event, we do offer RUSH production for an additional $100 fee. RUSH orders are expedited in production in 4-6 days. Fastest USPS domestic shipping (1-2 days) can be added. Please call or contact us if you are needing RUSH services. * RUSH Production terms do not apply to custom works.